Keepstill
Terms & Conditions
Last updated 9 November 2026
Keepstill is operated by Luka Turkes as an independent sole proprietor, trading as Keepstill. These terms apply when you use Keepstill at keepstill.site and when you buy a film. Please read them before you buy.
1. Who we are
Keepstill is not a company. It is run by Luka Turkes, an individual sole proprietor. Contact: [email protected], +385 95 731 3576. Based in Croatia.
2. What we provide
Keepstill is an online tool for making a memorial slideshow film from photographs, video clips, captions and music that you add. Creating a project and watching watermarked previews is free. A one-time payment of €39 (or the equivalent in your local currency shown at checkout, for example $45 USD, £35 GBP, C$59 CAD or A$65 AUD) per film unlocks the HD download (MP4), the smaller 720p version, the visitation-loop version, the PowerPoint and venue ZIP exports, and private viewing links for that film.
Prices are shown in your local currency where we offer it, and include any VAT, GST or sales tax that applies. There is no subscription and no automatic renewal.
3. Payment and billing
Payments are processed securely by Stripe. For purchases of the HD download, Stripe, through its Link service, acts as the seller of record: it takes your payment, calculates and remits the tax, sends your receipt and invoice and handles billing questions, disputes and chargebacks. Keepstill provides the film-making service and the downloads, and answers questions about the film itself. We never see or store your full card number. The charge will appear on your bank or card statement as LINK.COM* KEEPSTILL.
4. Delivery and your right of withdrawal
The HD film is digital content supplied immediately after payment, as described in our Delivery Policy. If you are a consumer in the EU, EEA or UK, you normally have 14 days to withdraw from an online purchase. At checkout you expressly ask us to start supplying the film immediately and acknowledge that you lose this right of withdrawal once the HD export has been made available to you. Our Refund Policy explains what we do if something goes wrong.
5. Your content
You keep all rights in the photographs, clips, text and music you upload. You give us permission to store and process them only to build, preview, render and deliver your film and to share it with the people you choose. You confirm that you own, or have permission to use, everything you upload, including any music you supply, and that it is lawful. Do not upload content that is illegal or infringes anyone's rights. We may remove such content and suspend access to a project that breaks these terms.
6. Licence to the finished film and the service
Your finished film is yours to keep, play at services, share privately and store. The included music recordings are supplied under the CC0 public-domain dedication. The Keepstill software, design, themes and website text belong to Luka Turkes. You may not copy, resell or redistribute the service, its themes or its included assets as a product of your own.
7. Sharing links
Viewing and family contribution links work for anyone who has them. Anyone with a viewing link can watch and save the film. You can turn links off at any time, but that cannot remove copies someone has already saved.
8. Availability
We aim to keep Keepstill available and your projects safe, but we cannot promise uninterrupted service. Keep a copy of your finished film and your original photographs. Test the downloaded file on the venue's equipment before the service.
9. Limitation of liability
The service and the films are provided "as is" and "as available", to the fullest extent permitted by law. To the fullest extent permitted by law, our total liability for any claim arising from or connected with Keepstill, a film or these terms is limited to the amount you paid for the film concerned. We are not liable for indirect or consequential loss, such as a film not being ready for a particular event.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, for intentional or grossly negligent conduct, or any other liability that cannot be limited by law. Nothing in these terms affects your statutory rights as a consumer, including your rights if digital content is faulty.
10. Changes
We may update these terms. The version shown when you buy applies to that purchase.
11. Governing law and disputes
These terms are governed by the laws of Croatia. Disputes go to the courts of Croatia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim there. Please contact us first at [email protected]; most problems can be solved quickly.